It is crucial to have greater visibility into business impacts during a service outage the moment it happens.ĮNow’s Microsoft 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing: While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. In a cloud-world, outages are bound to happen. The Importance of Microsoft 365 Monitoring Please see MO498385 in the Microsoft 365 admin center for more info. The local ISP took additional action to reroute connections to alternate infrastructure, and we've confirmed that the issue is now resolved. Further details can be found under MO498385.Īpproximately 5 hours from first report, Microsoft's last message as to issue MO498385 indicated that the matter was resolved. Additionally, we have had reports that the issue persists for some users and we're investigating this further. The local ISP has restarted some network components and we've had reports from some users that the issue is resolved. For more details please look for MO498385 in the admin center.Īn active community response thread on Twitter had some users claiming that this was NOT a local ISP issue, notwithstanding the public statements from next community message indicated that the local ISP for the impacted North America region had "restarted" certain network components, and some impacted users where confirming issue resolution. The issue appears to be limited to a specific local ISP. Our telemetry indicates that the Microsoft-managed network environment is healthy. And Microsoft's second message confirmed this as a local ISP issue. Initial community responses on Twitter gave indications that this issue may be related to a local ISP. Please visit your admin center and look for MO498385 for further updates. We're analyzing network trace logs to isolate the source of the issue. We're investigating an issue where some users in North America are unable to access Microsoft 365 services. He added that historically the company has had to make these kinds of “hard choices” to remain relevant in the industry “that is unforgiving to anyone who doesn’t adapt to platform shifts.On January 17, 2023, at ~9:17 AM ET, Microsoft communicated via tweet ( that they were investigating an issue in which some North America users were having Microsoft 365 access issues. “We’re also seeing organizations in every industry and geography exercise caution as some parts of the world are in a recession and other parts are anticipating one.” “As we saw customers accelerate their digital spend during the pandemic, we’re now seeing them optimize their digital spend to do more with less,” Nadella wrote in an email memo sent to employees. ![]() Microsoft laid off 10,000 employees last week as a response to “macroeconomic conditions and changing customer priorities.” “We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps,” the page said. Microsoft’s status page for Office 365 currently says that “users may be unable to access multiple Microsoft 365 services.” Apart from the services reported by users, the company said SharePoint Online, OneDrive for Business and Microsoft Graph were also facing outages. MS Teams and Outlook down? guess some companies will opt to announce early work dismissal □ or “Be right back” status is the key #MicrosoftTeams #MSTeams #MSTeamsDown
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